Posts filed under ‘Media’
Lawyers and TVs and Tubes, Oh My!
The business models surrounding video delivery to consumers are sure evolving rapidly, aren’t they? And in sometimes surprising ways.
Time Warner Cable (TWC) has been sued by Viacom (VIA) over an iPad app it recently released. The app allows TWC subscribers to watch live TV on their iPads within their own home, effectively turning the iPad into a TV. It streams channels wirelessly to the iPad, typically from a router attached to the subscribers’ internet cable modem.
Cablevision (CVC) has released a similar app, although because it streams directly from the cable box (plus wireless adapter add-on), this one does not require cable subscribers also to be internet customers.
Broadcasters such as Viacom are claiming that TWC and Cablevision have “no iPad video streaming rights.” Time Warner Cable, for its part, insists it can send TV to any device in the home.
Meanwhile, ESPN (DIS) has taken another tack, releasing their own app that lets properly identified subscribers from Time Warner Cable, Verizon (VZ), or Bright House, to stream its live content to an iPad from any location. This is an example of the “TV Anywhere” initiative envisioned by the likes of TWC and Comcast (CMCSA) among many others.
And on another front, startup company Zediva is being sued by all 6 major movie studios over its service that “rents” DVDs to consumers and then streams them over the internet. Each customer has exclusive use of a DVD disc and a DVD player. Again, the studios are claiming copyright infringement, calling Zediva’s business model a “gimmick”. All Zediva is really doing is putting a DVD into a player, pressing play, and then sending the customer the output signal directly. They just happen to be using the internet instead of a wire.
[Next, I imagine, it will be illegal for me to stand outside my neighbor's house and watch a DVD on his TV through the window.]
Logically, Zediva and the cable providers seem to be on reasonably solid ground. Legally, who knows?
Regardless, the notion that this has anything to do with distribution or copyrights is beside the point. What’s really being fought over is the ability to make money in new ways by using the Internet. Or as the late Senator Ted Stevens of Alaska laughingly called it, “a series of Tubes.” Time Warner Cable’s app does in fact use IP to move video around, though it is exclusively on its own cables. And while Zediva uses the open internet, there is precedent in the form of virtual circuits to think of that transmission channel as being private and dedicated.
In a way, these links are functionally no different than wires. Perhaps Senator Stevens was more right than his detractors thought. Companies are using the internet just as if it was a series of private pipes, or tubes. So why wouldn’t these distributors have the right to send video this way?
Because it interferes with the content owners and networks from getting two things they dearly want: (1) unfettered control over using the internet to sell content directly to consumers, and (2) ownership of customer information for marketing (read: monetization) purposes.
Every movie Zediva rents and shows is one that a studio can’t derive its own rental income from. When people watch Mad Men or Survivor from the dining room on an iPad, that’s one more episode that can’t be monetized through iTunes or Netflix (NFLX), or viewed on ad-supported Hulu.
What’s worse, when an iPad, smartphone, or netbook is used to view video streamed through a cable or satellite provider, the content sellers have no information about the end user. If they could sell or rent directly, they’d gain valuable demographic and other information that could be used for marketing purposes or monetized via ad networks.
They know that content is not king; the customer is king. Networks and studios would love to be able to eliminate the middle man if they could. And they don’t want to be beholden to Apple (AAPL), the way music publishers are now and magazine publishers are quickly becoming.
To own the customer is to be prepared for the day when consumers “cut the cord” on cable. And when they use tablets and smartphones instead of a
TV.
In 1993, Nicholas Negroponte (the founder of MIT’s Media Lab) made a prediction that became known as the “Negroponte Flip.” He said, in essence, that what was wired would become wireless, and vice-versa. When you consider that our phones are becoming wireless, and over-the-air TV is increasingly via cable or fiber, Negroponte seems to have nailed it. We have a similar flip occurring with centralized mainframe computing moving to distributed (PCs) and then back to centralized (the “Cloud”).
Could it be that just as we’ve reached the point where most TVs are flat, and no longer have tubes, we are moving to a time when the “tubes” are what’s important, and video is no longer watched on TVs?
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Tele Visions
What will a TV “app” look like in the future? How will interactivity between viewers, social networks, and advertisers evolve? Is the linear model of TV dead? Will people continue to pay for content? What’s the frequency, Kenneth?
A few weeks back I attended a TalkNYC event on TV Apps, social TV, and Interactivity. More recently, the Connecticut Digital Media group hosted a similar panel covering online video. Quite a diverse set of speakers representing interests that spanned the spectrum of content owners, creators, advertisers, and technologists. Because of the multiplicity of viewpoints it’s not clear anybody really had answers to any of the above questions. Frankly it’s just too early to say with any certainty how everything will turn out. However, that’s not stopping many companies, investors, and other stakeholders from trying.
Nor will it stop me from sticking my neck out.
Interactivity is not new. It just jumped networks.
People have watched TV together, talked about it, and read about it, nearly since the time when television sets replaced the family campfire (radio). Discussing the popular show of the day at school, or over the back fence, is a time-honored tradition. I’m not sure which was invented first, the TV or the office water cooler, but they seem to always have been linked.
The difference now is that this interactivity, this social connection about video, has gone online. That means it’s no longer geographically bound. And technology has allowed viewing habits and preferences to be accessed, measured, monitored, interrupted, shared, and influenced, in ways that nobody dreamed possible.
In effect, social interactivity over video is now at scale.
The interesting question is whether that scale has come at the cost of depth. Are we now more involved with our TV, or less? Are we more deeply connected with those we share it with, or are our relationships numerous but more shallow?
If there’s nothing to watch on TV, maybe we don’t care
I see this as a massive tradeoff, because in the end attention is a finite resource. Teens and tweens are increasingly watching TV while at the same time reaching out over social networks, looking up facts, tweeting about what they’re seeing, and controlling what they watch. (Even digital immigrants like me sometimes embrace this multitasking.)
On the one hand we’re more involved with each other, as we converse over our portable, miniaturized water coolers, make an online purchase of the purse some actress is carrying, and signal an advertiser we like the blue convertible more than the red. On the other hand, how much attention are we really paying to the TV show now?
Are we seeing a move from long-form content to short-form video just because we require time between clips to text each other about it?
And this doesn’t even address the move to content-on-demand. What will there be to talk about when nobody is watching the same thing at the same time? Are we then simply interacting with databases? Or will we instead find ways to queue up our shows in synchronization with our friends?
Does Interactive TV even require a TV?
Watching “lean back” media like television still tends to be a shared experience. Conversely, using a screen on a computing device has typically been a solitary activity. You might be communicating with others over a social net but you’re likely to be physically alone.
This disconnect might explain past failures at “interactive TV”, and seems likely to limit the amount that televisions themselves can become interactive, despite the claims of some that want to build apps and widgets right into the device. Or—heaven forbid—turn your TV into a large screen PC.
I certainly wouldn’t want someone in the room updating their Facebook profile on screen and interfering with my enjoyment of whatever I’m watching. Or expanding an app that eats up screen real estate.
This means the TV isn’t going to get very smart, despite manufacturers ramping up production of internet-connected sets. Oh, there will be some small, useful, unobtrusive apps or “bugs” that will get built in, but for the most part widgets will be D.O.A., and the TV itself will remain passive.
Interactivity will be a multi-device experience. And the smarts will be—as they already are—in the other gadgets.
Whether via a laptop, an iPad, a smartphone, or some combination resembling a remote control, such connected devices will allow viewers to interact with shows, products, celebrities, ads, and each other. We will “check in” to the shows we’re watching, vote on outcomes, rate shows, comment on what we’re seeing, buy items, and share everything.
We will control the horizontal. We will control the vertical.
More importantly, our external devices will allow us to efficiently find content we want to watch, and then control how it gets to our TVs or other viewing devices. And even move it between devices.
These last two interactions—filtering and directing video—represent the stickiest problems. It’s clear that consumers are increasingly demanding a migration from strict linear programming (TV shows on a set network and schedule each week) toward a video-on-demand world. And the ability to move their content to any device they want, often in the midst of watching it.
But how do we find anything? What replaces the filtering function the old style networks performed for us? To what extent is passive profiling by content providers and marketers, and active participation in social networks, going to keep us from sinking in a sea of video dreck?
Even if we find the things we really want to watch, will we be allowed to access and consume them the way we want?
T
here is a lot of experimentation going on in the marketplace around these questions. Set top boxes, iPad apps, content aggregation sites, changes in theatrical windows, new DVR functionality, smartphone integration, and more. Precious little standardization and no agreement on business models, though.
Because of conflicting corporate interests, differing technical approaches, content licensing agreements, regulatory quagmires, and general resistance to change, it will take years for common approaches and standardized technology to make them a reality for a majority of us.
But many are trying, and a few will succeed. It will happen. Because after all, we humans are interactive creatures. And we still want our MTV.
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Kindling
Recently, blogger and journalist extraordinaire Dan Gillmor tweeted about how some publisher was selling an e-book at a higher price than the hardcover. Dan’s comment was that the publisher (Penquin in this case) just “didn’t get it.”
I think Dan’s wrong on this one.
True, an e-book should be priced lower than the hardcover. It’s certainly cheaper to produce. But cost doesn’t drive price, demand does. Cost simply determines how much profit there will be, if any.
People buy e-books (and e-book readers–more on that in a minute) for a lot of reasons. But most of them are related to convenience. The ability to download books, a large and growing selection, the ability to carry an entire library with you, low weight, getting a new book the day it debuts without fears it will be sold out. And yes, they’re almost always cheaper.
Consumers have always been willing to pay for convenience.
If people really like e-books, why wouldn’t they pay more for the convenience? Now that they’ve shelled out good money for their Kindle (or Nook, or whatever) they’re sort of stuck, aren’t they? Are they really going to go back to buying hardcovers–and trashing their e-readers–just because the book price went up?
Let me get a show of hands. How many of you walked back into the bank to use a real teller once they started charging a few bucks to withdraw money from an ATM? Not many, I bet. Remember when there were hardly any commercials on cable TV, because you paid a subscriber fee for it? Did you cut the cord because ads started showing up? Nope.
Publishers aren’t stupid. They’re going to charge as much as the market will bear for an e-book. But they have to be deliberate in how they go about it. For this to work they need two things:
- Enough separate e-book outlets so they maintain a measure of pricing control (no iBook store to monopolize distribution), and
- Enough e-book readers on the market so they have a critical mass of customers.
It’ll happen gradually, but e-book prices will drift up. They may never exceed hardcover prices–perhaps they’ll end up somewhere between that point and retail paperbacks. Whatever the level, it’s clear publishers will be raising prices on more titles in the future–particularly popular authors and hot books.
Which brings me to my second point. If publishers and sellers require lots of e-book devices in the market to maximize profits from e-book sales, what do you think will happen to the price of e-readers?
If you answered “they’ll drop like a stone”, go to the head of the class. When you expect to make most of your money from the blades, why in the world would you charge people for razors?
Sure, e-readers might not actually become “free”. Perhaps they’ll be subsidized like cell phones by the operators whose networks are used to download the e-books. Sign up for AT&T service (NYSE:T) for 2 years, get a starter cell phone, and we’ll even throw in a Kindle. Or agree to buy 2 e-books a month from Barnes and Noble (NYSE:BKS) over the next year, and your Nook costs you nothing.
Consider this:
- The number of available e-readers has grown significantly
- You can already read e-books on other (multi-purpose) platforms like PCs or tablets
- Apple (NASDAQ: APPL) has sold more than 8 million iPads already, while Kindle sales are at best less than half that
- Entry-level e-readers have dropped dramatically in price since they premiered (though new ones with more features still command a premium).
E-reader prices will trend downward to the point where they’ll be as cheap as, well, firewood. And as that happens, e-book prices start to rise.
This all maximizes publisher profit . It also increases revenue for distributors like Amazon (NASDAQ: AMZN) and Barnes & Noble who provide the devices. They will more than make up the cost of e-readers with increased profit on e-book sales.
The real beauty of this strategy is that it effectively takes the cannibalization of physical book sales completely off the table.
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Pay Attention
Today it was announced in the Wall Street Journal (among other places) that Mozilla, the makers of the popular Firefox browser, were planning to add an opt out function to give users a “do not track” option on their personal data.
[In my view, Firefox is the iPhone of browsers, with the most extensive number of apps that can be added on to customize and increase its usefulness.]
Even though this addition by Mozilla will require the cooperation of advertisers and ad networks–which may be meager at best–it is a welcome step in the right direction. Anything that gives more control to users over information that is important to them is an improvement.
True, people are often far too cavalier about how they share personal information on the web. See Facebook or MySpace for examples. On the other hand, some companies continue to skirt the edge of ethics in capturing and using this information. See Facebook again, which frequently changes its privacy features in such a way that personal information is shared unless users opt out. Then it conveniently (and intentionally) “forgets” to inform them clearly about the implication of such changes and how to reverse them.
Other companies simply capture site visit and click information to build de facto profiles of users, and then sell this to ad networks. While this information is arguably less critical (we’re not talking phone numbers, a child’s school address, or the hair color of old girlfriends here), the gathering of it is totally under the radar–most users are completely unaware it’s even going on.
In any event, I’m an avid Firefox user, so I’m happy to see them taking this step. But it doesn’t go far enough. Through online tacking, companies are continually pursuing that advertising holy grail–a “demographic of one” that lets them perfectly target ads to individuals based on their unique interests and tastes. If this is truly valuable to advertisers, and really helps them save money in the process, then I say let them pay for it.
I propose to “opt in” to personal tracking if ad networks will pay me for it. Why should they get info on my habits for free? If nobody is willing to pay me, I’ll opt out of tracking altogether and they get nothing.
This is just a precursor to an idea I’ve floated before: Pay for Attention. Why should Google (NASDAQ: GOOG) and other middlemen make all the money for “delivering” me to advertisers?
It’s my attention that advertisers want. Let them pay me for it directly. Disintermediation is a time-honored web practice, after all.
If you want your banner add to show up next to my Facebook feed, pay me. If you want your ads to show up in my search results, pay me. My attention is worth a lot, and in today’s environment of continual distractions I have no intention of simply giving it away.
You think this power doesn’t already exist? Try this
- Clear your browser cookies daily
- Clear your browser cache every time you close the browser
- Install an add-in such as Adblock Plus to your Firefox browser.
You’ll be amazed at how bad the “targeting” becomes, and in fact how few advertisements you see at all. Some months ago a friend commented to me that he loved Facebook but hated the ads. I realized I had never seen an ad on Facebook before. I fired up Internet Explorer (not equipped with my ad blocker) and was appalled at all the banner ads being thrown at me.
So take control of your profile until such time as ad networks are willing to pay you for it. And if you are a startup looking to commercialize this idea of Pay for Attention, contact me, I’d love to help you get it off the ground. I think the concept has commercial legs.
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Location, Location, Location
Location, location, location. That’s the mantra of what drives value in the real estate industry. However, the modern version might well be, “Location, just less of it.”
Today, Barnes & Noble (NYSE: BKS) announced it is putting itself on the block, looking for a buyer as it struggles to survive in a world of digital books.
[Frankly, I'm not so sure it's digital books that are causing the problem so much as online purchases. Certainly, digital books are growing wildly, but off of a very small base--according to Publisher's Weekly, they amount to only about 1% of the market. So maybe not a short-term catastrophe, though it's certainly a future threat.]
Either way, the problem with Barnes & Noble is real estate. One of the key ratios by which they are measured is return on assets–and with their large number of expensive stores, the fewer pricey books they sell, the more the operating metrics plummet. It’s almost like reverse leverage.
For years now, booksellers have sought other means to drive traffic into their retail outlets, peddling music and videos, opening in-store cafes, offering reading areas, etc. All to generate a higher return on their store “assets”.
I have this strange feeling of deja vu.
Blockbuster (BLOKA.PK) now trades on the Pink Sheets for exactly the same reason. They too were fixated on driving traffic to their stores. They too operated under the assumption that their true competitive advantage was their locations, and they had to keep earning a return on those assets. This caused them to make some rather odd decisions, such as enticing people to drive to their stores just to fill up a media player with movies to take home. Meanwhile, Netflix ate their lunch shipping discs (and now simply bits) directly to customers.
Similarly, Amazon (and others) killed Toys R Us, who had a similar problem with too much real estate and the accompanying high overhead. Why drive your car to the crowded store (along with acquisitive children badgering you for every bright and shiny thing they see) when you could have Christmas delivered to your door? And cheaper too.
It’s really a shame, as I still enjoy browsing in bookstores. Checking up on favorite writers to see if they have something new. Finding an unfamiliar author to take a chance on. But there’s no question they are struggling.
Probably some private equity firm will buy Barnes & Noble, and turn it around, as was the case with Toys R Us. Perhaps even Blockbuster will survive. Stranger things have happened. However, one thing is for sure:
There will be a lot fewer locations.
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Art Fraud?
The band Pink Floyd won a court case in Britain yesterday over EMI. The judge ruled their contract–written years ago–applied also to digital downloads. This gives the band the ability to prevent the sale of individual songs on venues such as iTunes.
Many music artists claim that an album is designed as a single work that cannot be fully enjoyed in parts. They must be appreciated as a whole. According to the Wall Street Journal,
“This is an art debate, not a commerce debate,” said a band spokesman, who added that Pink Floyd plans to see to it that the albums are sold only as whole pieces. He added: “The court has upheld our contractual rights that those tracks should not be unbundled.”
Sorry, but this is hogwash.
Don’t get me wrong. I agree with the court’s decision. Upholding Pink Floyd’s claims seems consistent with the intent of the original contract. Nor do I disagree with the band’s rights to sell their wares as they see fit. (Though I think it’s bad business, for reasons I’ll save for another time.) I even think many albums are better appreciated in their entirety.
Nonetheless, this strikes me as being more about bands that have already made it big, now throwing their weight around.
I don’t recall Pink Floyd (or any one else) having such qualms about breaking up their albums when it came to marketing the music in the first place. How far would they have gotten as a band, or as a business, if they didn’t allow individual tracks to be “unbundled” to be played on the radio?
Now maybe as a young, unsung music act, the band members agonized over such a decision. Perhaps they felt they were betraying their principles by allowing their label to push individual tracks to radio stations. Maybe they lost sleep for years, because their concert promoter convinced them to play live shows that weren’t performances of an entire album.
Maybe.
To its credit, Pink Floyd has led the way in doing these sorts of single-album concerts over the years. But the fact remains that most bands have built their following, and their music sales, on the back of listeners appreciation of individual songs. Having once “sold out” their artistic principles, it seems somehow disingenuous to get back on the high horse now that they are successful.
Not that they don’t have the right, mind you. Obviously they needed to press their case in court to protect their legal rights. Fine. Let’s just not take it for something it isn’t, hmm?
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Close to the Edge
With the New Year upon us, and a possible rally (well, sometime this year we hope), it may be time to think about dipping your toes back into the market. But how to put your money to work?
For technology stocks, I think it’s important to have an “edge”.
Over the past few years, I’ve been following a trend that–while not new–still has plenty of legs. Particularly coming out of this bear market. It’s not a stock screen, but it helps me see which technologies could be viable investment candidates, and which might instead require swimming against the current.
Things like control, intelligence, and value creation have long been shifting away from the center. Moving from large, centralized bodies towards the edge. The edge of markets, networks, locales. There are exceptions, of course, but this movement is still happening.
So I always check first to see whether any new technology–or its market–supports this trend towards decentralization and democratization.
“Uh, gee Scott, that’s great. I have no idea what the hell you’re getting at.” Fair enough. Let’s look at a few examples.
Healthcare
Lots of innovation here. Doctors interacting with patients and each other at a distance. Sending X-Rays to specialists abroad for review. Doctor-patient consultations over videophone instead of in the office. Glucose testers and home dialysis kits let measurements occur at home, not the hospital. Portable ultrasound machines and defibrillators allow diagnosis and treatment in remote areas.
Consumers are rating doctors, sharing treatment experiences, and finding health information via social networks and the Internet. Doctors themselves are forming “expert” networks to vet new research and treatments according to the wisdom of crowds thesis.
All of this is related to distributing power or value creation away from traditional central facilities and control.
Companies such as Sonosite (NASDAQ: SONO), HealthGrades (NASDAQ: HGRD), WebMD (NASDAQ: WBMD), Vital Images (NASDAQ: VTAL), and American Well (private) are among many in this space.
Manufacturing
Here’s a favorite.
Computer Aided Design (CAD) made it easier for companies to decentralize or even outsource much of their product design. But now they’re actually outsourcing the fabrication, and in some cases the end product manufacture can be done outside of a factory.
3D Printing (often more formally termed Rapid Prototyping or Rapid Manufacturing) has come of age, with machines that can take computer files and fabricate plastic or metal objects from nothing more than raw material and software. Before, even simple prototypes had to be fabricated over the course of weeks. Now, companies can turn a design into a marketing concept model within hours, and make needed changes much quicker, shortening design cycles. They also can avoid expensive tooling, since short-run items can be “printed” instead of made with traditional manufacturing processes.
Companies like Stratasys (NASDAQ: SSYS) and 3D Systems (NASDAQ: TDSC) make large industrial grade fabricators, as well as less expensive versions suitable for office use. Soon, they (and others like Desktop Factory–private) will make consumer versions cost effective.
Why have a replacement part for that lawn mower or kitchen mixer shipped from the factory, when you could simply download the file and print it at home?
Municipal Networks
While many think this is an idea that went bust, there’s still a huge demand for municipal networks. FCC statistics on broadband penetration are quite misleading, and plenty of Americans have either pokey DSL-like speeds, or no broadband at all. Towns and public utilities, often in partnership with private enterprise, are filling the gap.
True, many of these projects have not fared well–but that was usually due to faulty business models, not the underlying tech. Many ideas have been tried, and people are getting much smarter. There are many thriving wireless and Fiber-to-the-Home projects.
Instead of one giant centralized “mother of all” (Ma) Bell owning your phone or Internet connection, the end piece is owned locally. And its often faster, with more capacity, than many parts of the Internet. This is recapitulating what happened years ago to television in underserved areas, as Community Antenna Television (CATV) gave birth to today’s cable networks.
And it’s happening with energy generation too.
Others
Here’s a partial list of other innovations that are benefiting from “the edge”:
So how do we wrap our minds around this explosion of innovation? I think of this trend as occurring in 3 distinct ways:
Decentralization–moving utility to the edge
The basis for this first one is hardware, and typically some kind of disintermediation. It’s driven by things like the availability of leading-edge technology, shrinking hardware sizes, falling costs, and the Internet.
Examples–3D printing, TiVo, municipal networks, distributed energy generation
Authoring–tapping users to create
Here the basis is centered more around software, the demand for mass customization, and hobbyists. You know, that class of people with time, passion, interest, and the willingness to work for nothing but recognition and/or personal satisfaction. The availability of software tools, Broadband, and the Long Tail (everyone’s a hobbyist in something) are drivers.
Examples–Blogs, mashups, personalized ad streams, podcasts, YouTube
Emergent Systems–enabling collective/cooperative effort
This last is typically facilitated by an enabling service. Often with the existence of an intermediary to provide a control or filtering function. But while the result mimics a more centralized function, the value is created on the edges–a true “whole is greater than sum of parts”. Here the driver is simply networks of people in easy, rapid communication. I think they call that the Internet. 
Examples–Wikipedia, open-source software, eBay, prediction markets, grid computing
Then according to the man who showed his outstretched arm to space,
He turned around and pointed, revealing all the human race.
I shook my head and smiled a whisper, knowing all about the place.
Yes, “Close to the Edge”
Of course, like all classification systems, the answer you get will depend on which consultant you talk to. The concept is pretty general, and sometimes unwieldy. Regardless, I find the edge idea to have a lot of merit, and hope you do too.
The key is to find companies that create, use, and benefit from the technologies that are fostering these trends. Or the markets that they enable. It might be tool, a marketplace, an ad platform, a device, a network, whatever. Then do your research.
Once you get down to individual companies, it’s caveat emptor. Picking stocks based on trends alone is what cost people so much money investing in the likes of Webvan (another “edge” play) or Pets.com.
I have done research on some companies that are emblematic of this trend–including a few mentioned here–to a greater or lesser extent, some more recent than others. In fact many I covered as an analyst fell into this mold–and not by coincidence. But do your own due diligence before investing, or hire someone to do it for you.
Let me know if you think of other ways this idea might be manifesting in technology markets.
Disclosure: I currently hold no positions, either long or short, in any stocks mentioned here. However, I do consult with companies in some of the markets discussed.
We Interrupt This Transition…
…to bring you an important announcement.
In today’s NY Times, former FCC commissioners William Kennard and Michael Powell both urged Congress to delay implementation of the digital TV transition. There’s been neither enough money set aside to subsidize converter boxes, nor are there enough in stock to satisfy demand anyway.
Oh, and not enough people have taken advantage of the government offer. Nor is the FCC call center prepared to handle the estimated 1.5 million calls from confused consumers once the switchover occurs.
“Moreover, many people will need help hooking up their converter boxes and setting up their antennas. (Picking up the digital signal may require reorienting or moving an antenna, or buying a more powerful digital antenna.)”
That last part has not generally been communicated to anyone. At least those likely to be affected.
[Switching to my best Jon Stewart falsetto]: “Nailed it….”
I agree with the commissioners. The FCC and other powers-that-be need to do a better job of making this transition happen. It’s not a simple one, and there are technical elements beyond the skills of many people to understand without help. Otherwise, as the article states, “If the transition to digital TV goes badly, it will inconvenience millions.”
Disclosure: I hold no position, either long or short, in any stocks mentioned here.
Up And Down Vote
The Wall Street Journal had an article out yesterday that has created a real firestorm of controversy. It’s about how some of the large Internet players (such as GOOG, MSFT, and AMZN) are backpedaling on their previous Net Neutrality stances.
Moreover, they’re variously negotiating with telecablecos to gain “favored nation” or preferred treatment status on their networks.
Holy Turnaround, Batman!
Some writers quickly noted–here, and here–that Google at least is simply caching content closer to customers, just like Akamai (NASDAQ: AKAM) and other CDNs do. And that much of the Journal article reflects the kind of sensationalism many feared would appear once Rupert Murdoch (NYSE: NWS) bought the paper.
[As an aside, when I was doing research a year or two ago on Akamai, top management there vehemently denied my suggestions that they would ever be in competition with Google. Heh.]
If any of this is true, it’s a sad development, but hardly unexpected. As competition heats up for everything from ad serving to video downloads to cloud computing, everybody wants an edge. And they’re willing to pay for it.
Those that can afford to will get better services, better access, better distribution. Which means the little guys get shafted again. If you want to buy from Amazon, you get speedy page refreshes (not to mention faster access to things like S3). Google apps will work faster than, say, Zoho.
The rich do, indeed, get richer.
This plays right into telecableco hands. It’s what they’ve been lobbying for, after all. (I can almost see the big, fat, spider sitting there in the middle of its web inviting them all in. ) The result will be a vertical model, with only a few players controlling the entire value chain, up and down.
If this was just about commerce, I’d be less concerned. But it’s also about access to information. And about control of content. Ultimately, it’s about exclusion and higher costs for everyone. As well as a loss of the kind of innovation that has made this country successful.
Imagine if TV stations were free to broadcast good signals from those advertisers (or news programs) that spent more. Everyone else, they deliver fuzzy pictures with the sound continually dropping out. Pay to play. Eventually, everyone gets their news and entertainment from a few large companies. Welcome to the 50′s. There’s progress for you.
Critics argue: “But as businesses they should be allowed to offer different levels of service”. If there was true competition at the last mile level, I’d be inclined to agree. However, most of the large telecablecos built their networks–and their competitive advantage–on the revenue streams from exclusive franchises and government mandated monopolies.
You and I paid for their broadband networks through our monthly TV and telephone bills, mostly at a time where we had no choices. Or they used the proceeds from bonds whose attractive terms were based on the existence of those same “guaranteed” payment streams, which is basically the same.
Now that the moats around them have been fortified, we shouldn’t think that they’re entitled to operate as normal businesses. Monopolies (or even duopolies) don’t get the same rights as firms in a free marketplace. It’s not that I believe Network Neutrality should be regulated. (I agree about the principle but not the solution.) It’s last mile competition where the natural monopoly lies, and that’s what should be regulated. Until it’s no longer a monopoly, or until the telecablecos no longer have insurmountable market power.
Or until there’s structural separation.
Many thinkers (at least the ones whose salaries don’t depend on the success of telecablecos), have long recognized the most efficient market structure is to go horizontal–one company does the infrastructure, one does the content. Each competes within its own level, but not up and down the stack.
The PC industry helped this country thrive with the same model. Some companies built chips, some sold computers, some provided software. This drove innovation and helped keep costs low and falling. (Even the emergence of intra-level monopolies like Microsoft couldn’t halt the effect–some argue the standardization even helped.)
But now the big players are changing the game, in order to become even bigger. The Internet guys want to differentiate on performance, because they’re finally getting into each others businesses, and have to compete–some for the first time. The pipes guys want a piece of the content pie, because as network usage grows their costs go up, and they face resistance in trying to charge consumers more money for Internet access, especially as they’ve been billing flat rates for so long. But we will pay, one way or another.
Not everywhere, thankfully. Much of the rest of the world actually has competition in the last mile. They’ve created a more horizontal model, with providers competing “across” levels. If we fail to adopt this kind of structural separation in the U.S., we can watch our innovative spark and competitive advantages slowly drain away.
And just as many around the world laughed at us for voting to re-elect George Bush, they’ll laugh at us again, for voting to go “up and down”.
Disclosure: I hold no position in any of the stocks mentioned here.
‘tennas, Anyone?
Ever wake up in the morning, fire up the PC, and then find your Internet connection doesn’t work? Annoying, isn’t it? Particularly if you have no idea why. Imagine if that happened to your television set.
It could, if the day you wake up is February 17th, 2009.
That’s the day that over-the-air TV stations in the U.S. are required to cease analog transmission and go to all-digital. People who have analog televisions will no longer be able to receive broadcasts.
These unfortunate souls have three options: buy a new digital TV, purchase a special converter box (subsidized by government vouchers), or subscribe to satellite or cable.
All of this has been getting fairly wide publicity. It’s also confused a lot of people. Naturally, cable and satellite providers have joined the party, by trying to con their customers into believing they need to upgrade to digital service to watch (any) TV after the cutover. DISH Network is just one example.
(In reality, no one is “forcing” the telecablecos to upgrade to digital. But since they want to go digital for their own reasons, they’d dearly love for you to opt into higher monthly fees.)
The government ran a DTV “beta test” in Wilmington, NC in September. However, the hoopla surrounding the test, the low percentage of analog households, the presence of special help lines, and FCC commissioners lurking in the area are conditions unlikely to be duplicated when the nationwide conversion occurs.
That will affect an estimated 13 to 23 Million households–most of which are, understandably, not tech savvy. And 35% of which are completely unprepared for the transition.
Wait, it gets worse.
The dirty little secret, not widely publicized (or understood), is that even if you have a new converter box, you may lose your signal anyway.
Analog signals degrade in a familiar way–the poorer the reception, the more snow you see, and the fainter the picture gets. Digital doesn’t work like that. It tends to fall off the cliff entirely. Except for a bit of pixelation, the picture is either there or it isn’t. So people with indoor rabbit ears, or bad rooftop antennas, may lose some or all of their stations, depending on how good their reception was in the first place.
But there’s more.
Some stations are broadcasting at intentionally reduced power levels during the transition, but will ramp up subsequently. People could lose their signal only to have it restored later–perhaps after they fall off their roof trying to install a new antenna. On top of that, so-called “low-power” stations aren’t required to go digital at all. So to receive those, you’ll need to be sure and get a converter box with analog pass-thru.
What a mess.
People who want to learn more about the transition to DTV can do so at the FCC’s official site. Detailed help on antennas can be found here.
One thing’s for sure. Congressmen and FCC commissioners (current or budding) will be getting their ears bent big time after the switchover, once hundreds of thousands of loyal constituents are without their bread and circuses. The response will undoubtedly be swift, accompanied by pompous rhetoric, rolling heads, and ill-advised new laws.
Still, it could be worse. Imagine the response if 2009 were an election year, and politicians faced the prospect of people not seeing their re-election ads.
Disclosure: I hold no position in any of the stocks mentioned here.
by Michael Mauboussin
